Telehealth Consultation for Machine & Supplies - CPAPnation
Telehealth Consultation for Machine & Supplies - CPAPnation
Load image into Gallery viewer, Telehealth Consultation for Machine & Supplies - CPAPnation
Load image into Gallery viewer, Telehealth Consultation for Machine & Supplies - CPAPnation

Telehealth Consultation for Machine & Supplies

Board Certified Sleep Physician

Regular price $40.00

Unit price per 

CANNOT APPLY ANY DISCOUNT CODES OR DISCOUNTS TO PURCHASE

Product Highlight: 

Board Certified Sleep Physicians can review and prescribe therapy to existing CPAP users or prior diagnoses* via the phone and/or video consultation. Purchase a consultation to virtually visit with a professional sleep physician and receive a customized recommendation and/or your CPAP related prescription even the same day! 

Product Features:

  • Brief questionnaire to be conducted shortly after purchase to determine eligibility and coordinate calendar invite for care

  • Board certified sleep physician will contact you for a virtual consultation at timeframe selected and will review questionnaire as well as your prior diagnosis and treatment options 

  • Receive professional recommendation and/or prescription for therapy

Purchase Includes:

Telehealth consultation package (SKU: 01TELEDOC) 

  • (1) Questionnaire and initial meet with CPAPnation.com 
  • (1) Telehealth Consultation with Board Certified Sleep Physician
  • (1) Prescription for CPAP therapy (if deemed eligible by physician)

*EXCLUDES U.S. RESIDENTS IN THE FOLLOWING STATES: Alaska, Delaware, Kentucky, Louisiana, Missouri, New Mexico, Ohio, Rhode Island, and South Carolina

Shipping Policy

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    Shipping Policy

    Customers who wish to receive expedited delivery after placing their order, or customers who wish to inquire about expedited delivery prior to placing their order, should contact our Customer Service team at (800) 673-1220. 

    How much does shipping cost?

    • We offer free shipping on all orders over $99. Orders under $99 will be charged a flat rate of $9.99 for standard shipping.
    • Next day delivery is $34.99. Second day delivery is $19.99.

    When will my order be shipped?

    • Orders placed Monday through Friday before 11:00am PST will ship the same day
    • Orders placed Monday through Friday after 11:00am PST will ship the next following business day, except holidays.
    • Orders placed on weekends or holidays will ship the next open business day. 
    • If any items are not available or on backorder, our customer service team will notify you using the contact information provided in the order. 

    Where do you ship?  

    • Continential US for Sleep Therapy orders except Tennessee and Maine.
    • Continential US for Oxygen orders except Idaho, Maine, Tennessee, Louisiana, Hawaii, and Rhode Island

     

    Frequently Asked Questions (FAQ)

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    SHIPPING

    1. How long does it take to ship?

    Our standard shipping arrives within 7-10 business days; but you may experience delays due to COVID-19. For more information, please view our Shipping Policy page.

    1. What carrier do you use?

    Your package may be delivered by USPS, FedEx, or UPS.

     

    DISCOUNTS

    1. Do you offer any Senior Discount or Veteran Discounts?

    We do not currently offer individual promotions; however, new email/SMS sign-ups from our homepage pop-up are eligible to receive a 15% off discount code.

    1. Do you price match?

    We do not currently price match; however, new email/SMS sign-ups from our homepage pop-up are eligible to receive a 15% off discount code.

       3. Do you offer payment plans?

    You can choose to pay in installments through PayPal Pay or PayPal Credit. Choose PayPal as your payment method during checkout and follow their instructions to setup a payment plan. 

       4. Do you have a loyalty program?

    Yes! Please visit, www.cpapnation.com/pages/loyalty-program, for all the details on our rewards program. 

     

    PRODUCT

    1. Do you have cleaning machine recommendations?

    We recommend the Lumin; it uses UV light to sanitize and kill bacteria in just five minutes. The Lumin is approved for sanitizing any CPAP supplies AND any non-living item that can fit inside the Lumin tray (hospitals are even using to sanitize COVID masks right now)!

    1. Do you have mask brand recommendations?

    We recommend the brands: AirFit, DreamWear and ResMed.

    1. Help! I think something is wrong with my mask.
      • If it is too tight or too loose, we can assist over the phone ((800) 673-1220).
      • If you have condensation on the face, we can assist over the phone ((800) 673-1220).
    1. What is your mask warranty information?

    Our mask warranty is 30 days, if purchased through us.

    1. Help! I think something is wrong with my machine.

    If the pressure feels too high or too low: we can assist over the phone ((800) 673-1220).

    1. What is your machine warranty information?
      • Our machine warranty is 2 years, if purchased through us.
      • Our cleaning machine warranty is 3 years, if purchased through us.
    1. What is your SoClean and machine warranty?

    For ResMed AirSense 10 units effective May 1st, 2020, if a ResMed customer is no longer able to submit a warranty claim for increased noise due to use with a SoClean device, SoClean will cover the costs of repair. All details regarding this service can be found here: https://www.soclean.com/service.

     

    BILLING THROUGH INSURANCE

    1. Can we bill insurance through CPAPnation?

    No, if you have insurance please visit NationwideMedical.com for more information on our resupply program.

     

    WARRANTY

    1. What is your warranty?
      • Machine warranty is 2 years, if purchased through us.
      • Cleaning Machine warranty is 3 years, if purchased through us.
      • Mask and all other supply warranties are 30 days, if purchased through us.

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