Prescription Policy

Non-Prescription Items
  1. Mask Kits: Any CPAP mask item that can be purchased separately and assembled together by the customer. Typically, a mask kit is a mask frame and headgear with multiple SKUs. 
  2. Mask Items: Mask Frames, Cushions, Pillows, Headgear, etc.
  3. Machine Items: Tubing, Filters, Water Chambers, etc.
  4. Travel Items: Travel Cases, Battery Packs, etc.
  5. Comfort Items: Cleaning Machines, Mask liners, Tubing covers, etc.

Prescription Required Items

  1. Assembled Mask Devices: All CPAP masks that come fully assembled. Typically, it is a complete mask system with only one SKU. Please note that although a mask fit pack comes with a variety of sizes, it is also considered a complete mask system.
  2. Oxygen Devices: All stationary or portable oxygen concentrators. 
  3. Machine Devices: All single pressure, bilevel, or auto machines. 
  4. Travel Devices: Any travel machine or humidifer. 
  5. Comfort Devices: Humidifiers
The Food and Drug Administration (FDA) classifies CPAP, Bilevel, Oxygen, Humidifiers, and fully assembled CPAP masks as Class II Medical Devices. These products require a copy of the prescription to be on file prior to us fulfilling your order. If you do not have a copy of your CPAP prescription on file or in your own records, please contact us to explore your options.