Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

CpapNation.com is part of the Nationwide Medical, Inc. family. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Nationwide Medical, Inc. The collective work includes works that are licensed to Nationwide Medical, Inc. Copyright 2003-2022, Nationwide Medical, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Nationwide Medical, Inc. or purchasing Nationwide Medical, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Nationwide Medical, Inc. or to purchase Nationwide Medical, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Nationwide Medical, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site

Trademarks

All trademarks, service marks and trade names of Nationwide Medical, Inc. used in the site are trademarks or registered trademarks of Nationwide Medical, Inc.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Nationwide Medical, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Nationwide Medical, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Nationwide Medical, Inc. does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Nationwide Medical, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Nationwide Medical, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Nationwide Medical, Inc. product is mistakenly listed at an incorrect price, Nationwide Medical, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Nationwide Medical, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Nationwide Medical, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Nationwide Medical, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Nationwide Medical, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Nationwide Medical, Inc.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Nationwide Medical, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Nationwide Medical, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Nationwide Medical, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Nationwide Medical, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Nationwide Medical, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Nationwide Medical, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Nationwide Medical, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Nationwide Medical, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Nationwide Medical, Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Nationwide Medical, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Nationwide Medical, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Nationwide Medical, Inc., Nationwide Medical, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Nationwide Medical, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Nationwide Medical, Inc. seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Return Policy

Returning an item does not guarantee a refund, credit, or exchange.

Please see return details below or contact us to determine if your specific item/order is eligible to be returned. 

Contact Us
We make every effort to ensure you choose the right products before purchase. We offer detailed product descriptions and images and can assist you during your shopping session via live chat or toll free telephone assistance. 

We encourage you to check your order as soon as you receive it, and to contact us immediately if any item appears to be damaged, defective, incorrect, or missing. 

A refund, credit, or exchange will be issued after we have received the returned product(s) into our facilities and inspected them, although certain exceptions apply. A 15% restocking fee will be subtracted from your refund. Shipping costs are not refundable. 

Return Eligibility 

• We will accept returns on any unopened, unused product within 30 days of the original ship date.

• Returns will be processed within 7-9 business days of receiving. 

• Customer assumes responsibility for item return and any return shipping costs. Return shipping labels will NOT be provided.

Full or Partial Refund Eligibility

• Item must be received back in the same condition that you received it; unworn or unused, with tags, and in its original packaging within 30 days of the original ship date. 

• After your returned item has been processed and approved, you will automatically be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund as well. 

• Original shipping costs and return shipping costs are non-refundable. Return shipping labels will NOT be provided.

Exchange or Store Credit Eligibility

• Item must be received back within 30 days of the original ship date. 

• After your returned item has been processed and approved, we will issue you an exchange (selected replacement product must be of equal or lesser value than returned product) or issue you a store credit. 

• Original shipping costs and return shipping costs are non-refundable. Return shipping labels will NOT be provided.

Product Eligibility

A return request can be submitted, processed, and approved if the item is considered Significantly Not as Described. 

An item may be considered Significantly Not as Described if:

• The item is materially different from our online description of it.
• You received a completely different item.
• The condition of the item was misrepresented. For example, the item was described as “new” but the item was used.
• The item was advertised as authentic but is not authentic (i.e. counterfeit).
• The item is missing major parts or features and those facts were not disclosed in the description of the item when you bought it.
• You purchased a certain number of items but didn’t receive them all.
• The item was damaged during shipment.
• The item is unusable in its received state and was not disclosed as such.

An item may not be considered Significantly Not as Described if:

• The defect in the item was correctly described by the seller in its description of the item.
• The item was properly described but you didn’t want it after you received it.
• The item was properly described but did not meet your expectations.
• The item has minor scratches and was described as “re-certified" or "used."
• The item cost was removed from the shopping cart even though the name or the partial name of the product remained (i.e. Add-on items removed from the cart before checkout and were not paid for).

Exceptions

Certain types of items cannot be returned:

• Items like perishable goods, custom products (such as special orders or personalized items), and personal care goods. CPAP equipment is personal in nature and typically cannot be returned for a refund whether the equipment shows usage or not. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us to determine if your specific item is eligible to be returned. 

Certain shipping costs are refundable:

• Shipping errors like delivery failures, backordered or delayed items, or for damaged, incorrect, or missing items. Please contact us to determine if your shipping costs are refundable.

Certain situations are typically eligible for a refund, store credit, or exchange: 

• We will gladly process a refund, store credit, or exchange for the following situations: