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Everything You Need to Know About Safety and Your CPAP.

Everything You Need to Know About Safety and Your CPAP.

The health and safety of our patients is our top priority.  


Our response

Patient Support:

  • We are committed to providing our patients with the care that they need during this crucial time of demand and are remaining open for business.
  • We are proactively working with our suppliers to ensure that we have the necessary quantities of the products you need available and in stock.
  • We are currently offering flexible payment plans and 60-day payment extensions for those who are struggling financially during these challenging times.

Employee Support:

  • We have not furloughed any employees, and still have positions open for hiring.
  • We have temporarily suspended the option to pick-up equipment from our storefront location to limit physical contact, and swiftly transitioned the majority of our employees to a work-from-home model.
  • For the limited amount of essential personnel on site, we installed additional sanitation stations and antibacterial hand-dispensers. We immediately increased our janitorial services so that our workspace is deeply cleaned on a daily basis.

Community Support:

  • We quickly acquired ventilators and provided them to our local hospitals.
  • After learning of a local hospital’s dire need of resources and that their employees were forced to re-use their N95 masks, we donated a UV Cleaner and Sanitizer to completely disinfect their items before and after each shift.
  • Upon learning that local Respiratory Therapists working in surrounding nursing homes were doing so without proper Personal Protective Equipment (PPE) we donated and delivered masks to be utilized.


Our recommendations

“It is vitally important to keep everything as clean as possible, as hoses/tubing and masks can be a prime breeding ground for bacteria and mold,” said Phoebe Ochman, director of Communications for Sleep Apnea Treatment Centers of America.

Cleaning Instructions:

  • Add warm water to a bathtub or sink.
  • Mix in a mild soap. Some patients prefer baby soap, the Neutralizing Pre-Wash by SoClean, or a 50/50 solution of water and white vinegar.
  • Swirl around for a few minutes and then rinse thoroughly.
  • Leave all items to hang/air dry. Be sure to dry the chamber as much as possible with a paper towel or cloth, and then leave it out to air dry the rest of the way.
  • Clean all high-touch surfaces like nightstands, doorknobs, and light switches daily with a disposable wipe or a cloth and an EPA approved disinfectant.
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the restroom; and before eating or preparing food.
  • If soap and water are not readily available for handwashing, use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry.

Critical Humidifier Water Chamber Tips:

  • Do not use bleach or other harsh chemicals.
  • Empty unused humidifier water daily and refill nightly.
  • Distilled water is recommended for your water chamber to prevent scaling or build-up from hard minerals. No access to distilled water? Try bottled water, filtered water, or if you must, tap water.
  • If continued use of non-distilled water, a back-up chamber should be kept on hand to immediately replace if residue develops.Insurance covers a new humidifier water chamber every 6 months, or you can purchase an extra on your own at any time. 
As always, we are here for you.  We hope these precautions and techniques are helpful, and we thank you for being a valued addition in our CPAP care community.
Still have questions? Speak with an expert.
(800) 673-1220

Disclaimer: The information provided on is solely for educational purposes and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this site. Reliance on any information provided by is solely at your own risk.