FlexiFit 432 Full Face CPAP Mask Kit

SHIPPING

1. How long does it take to ship?

Our standard shipping arrives within 7-10 business days; but you may experience delays due to COVID-19. For more information, please view our Shipping Policy page.

2. What carrier do you use?

Your package may be delivered by USPS, FedEx, or UPS.

DISCOUNTS

1. Do you offer any Senior Discount or Veteran Discounts?

We do not currently offer individual promotions; however, new email/SMS sign-ups from our homepage pop-up are eligible to receive a 15% off discount code.

2. Do you price match?

We do not currently price match; however, new email/SMS sign-ups from our homepage pop-up are eligible to receive a 15% off discount code.

2. Do you offer payment plans?

You can choose to pay in installments through PayPal Pay or PayPal Credit. Choose PayPal as your payment method during checkout and follow their instructions to setup a payment plan. 

PRODUCT

1. Do you have cleaning machine recommendations?

We recommend the Lumin; it uses UV light to sanitize and kill bacteria in just five minutes. The Lumin is approved for sanitizing any CPAP supplies AND any non-living item that can fit inside the Lumin tray (hospitals are even using to sanitize COVID masks right now)!

2. Do you have mask brand recommendations?

We recommend the brands: AirFit, DreamWear and ResMed.

3. Help! I think something is wrong with my mask.
   • If it is too tight or too loose, we can assist over the phone ((800) 673-1220).
   • If you have condensation on the face, we can assist over the phone ((800) 673-1220).

4. What is your mask warranty information?

Our mask warranty is 30 days, if purchased through us.

5. Help! I think something is wrong with my machine.

If the pressure feels too high or too low: we can assist over the phone ((800) 673-1220).

6. What is your machine warranty information?
   • Our machine warranty is 2 years, if purchased through us.
   • Our cleaning machine warranty is 3 years, if purchased through us.

7. What is your SoClean and machine warranty?

For ResMed AirSense 10 units effective May 1^st, 2020, if a ResMed customer is no longer able to submit a warranty claim for increased noise due to use with a SoClean device, SoClean will cover the costs of repair. All details regarding this service can be found here: https://www.soclean.com/service.

BILLING THROUGH INSURANCE

1. Can we bill insurance through CPAPnation?

No, if you have insurance please visit NationwideMedical.com for more information on our resupply program.

WARRANTY

1. What is your warranty?
   • Machine warranty is 2 years, if purchased through us.
   • Cleaning Machine warranty is 3 years, if purchased through us.
   • Mask and all other supply warranties are 30 days, if purchased through us.

Nationwide Medical, Inc. (NMI) is a USA Veteran and family owned DME exclusively specializing in respiratory/sleep therapy since 2002. We are certified with HQAA (Healthcare Quality Association on Accreditation) and are contracted with most major insurance carriers, including Medicare. 

Assuming medical necessity and active insurance coverage, most policies allow:

• A CPAP Mask every 3 months
• A CPAP or Bi-level machine every 5 years
• Replacement of chinstraps, tubing, filters, and other CPAP supplies several times per year

Here’s a little bit about us:

• Exclusive sleep provider: we only specialize in sleep therapy and respiratory care
• Veteran-owned, small-business: we pride ourselves on being a recognized leader in our industry, but function as a family at heart
• 40,000 Active Resupply Patients: and counting!  

Here’s what you can expect from our team:

• Personalized care: we will immediately contact you with new account alerts and safely store your most important medical records
• 24/7 access: our sleep experts are available when you need it most – no matter what time it is  
• Financial support: free shipping for every resupply order; plus, affordable payment options for every budget

Here are the next steps:

• Insurance Verification: we will verify your insurance benefits to ensure that your equipment is a covered benefit
• Medical Records Review: we will review your chart to determine if your records are current; or, request new records for expired documents
• Order Confirmation: we will send your first order as requested and then follow-up with you every three months after that to ensure you are maximizing and benefitting from your CPAP therapy

We look forwarding to serving you!

CLICK HERE: https://www.cpapnation.com/pages/patient-insurance-form to submit your Patient Application today!

cpapnation.com is proudly part of the Nationwide Medical, Inc. family.